2N have been racking their brains for some time trying to work out how to enable their intercoms to put calls through to MS Teams. Why? Because MS Teams doesn’t support SIP at all and it’s impossible to call it directly. But they weren’t going to let that stop us from finding a solution. So, they got in touch with HelloDoor. HelloDoor offers a virtual reception service and, using this Microsoft certified solution, it can connect 2N IP intercoms to MS Teams.
Thanks to 2N’s collaboration with HelloDoor, 2N IP intercoms will ring directly in their MS Teams client. This function works on both computers and phones. Audio calls from intercoms can also be put through to specific users, for example a receptionist, or all users on a specific floor. And what’s the best thing about it? If they leave the visitor waiting, they can play a tune to stop them getting bored. The door can then be opened remotely from MS Teams in a matter of seconds by entering the pre-set numerical code.
How to get things up and running?
We will supply you with the IP intercom of your choice. Then all you need is a licence for MS Teams and Phone System and to pay HelloDoor a monthly fee.